Wednesday, September 23, 2009

Hospital-Based Setting: UP-PGH


The Philippine General Hospital is a tertiary hospital managed by the UP System, having a total of 14 clinical departments. One of these clinical departments is the Department of Rehabilitation Medicine (DRM), and is further divided into several sections. The Physical Therapy section has three clinics, and we had the privilege of observing patients and physical therapists at work in two of these clinics, in the Ward 5 – Main Clinic, as well as in the Charity Out-Patient Clinic, also referred to as the Out-Patient Department Clinic.

The Charity Out-Patient Clinic has six interns, and each intern is able to accommodate a maximum of 10 patients a day. There is a fair number of regular staff in the clinic – 12 regular working PTs – but a rather scarce supply of equipment. For this reason, there is a great reliance on donations, and more importantly, on the ingenuity of the physical therapists. Some of the modalities that we were introduced to us were the paraffin wax bath, therapeutic ultrasound, transcutaneous electrical nerve stimulator, and hot moist packs.

Physical therapists in a hospital-based setting handle patients and teach, as well as study and do research. When we went to PGH for our observation though, we realized that they did more than that. Much, much more than that.

(Unfortunately we have no pictures to post, we weren't allowed to take any.)

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Serge Aclan “I never thought the Clinical Exposure could be so inspiring!” Those were the words that came out of my mouth right after our interview session in the Physical Therapy Section of the Out-patient Department of the Philippine General Hospital. I was hesitant to go at first, with the thought of having high grades in PT100 being the only reason why I would join my group mates for the exposure. The hot weather made things worse. We were heavily perspiring the moment we arrived in the said section. Because of this, it made me want to finish the activity quickly and run home for one cold shower.

When we arrived, I saw a patient getting ready to do routines for his therapy session. The place was clean and all white. Several PT interns were present in the said clinic. A few minutes later, we were accommodated by the PT we were about to interview.

During the course of the interview, two issues caught my attention. First, I can’t help but ask the state of the facilities in PGH. Of course, being a government hospital, PGH has limited facilities and, sometimes, dilapidated ones. Despite this physical therapists in PGH manage to find a way around these inequities. This amazed me.

Next, I was humbled by the passion of the physical therapist we interviewed to work in PGH despite the conditions of the said hospital. His passion showed the true meaning of service for the country and for the people.

The activity ended with the interviewee giving encouragements, even stating that he wishes to see us as his interns in the next three years.

I entered the facility with a gloomy face, wishing the activity was over. But afterwards, I went home inspired and a big, big smile on my sweaty face.

Angeline Dellosa I was one of those people who entered college with nothing else but a pocket full of hope, five-minute plans, and some loose change. It scared me because while I had no idea what I was getting myself into, everyone else seemed sure of where they were going and what they wanted.

I never had any love for Math or the Sciences. Instead, I loved to write, and be around people, be of help to them in any way I can. Because neither of these spelled Physical Therapy to me, I was compelled to believe that I made a mistake in choosing my course, that I did not at all have anything of considerable worth to offer.

This clinical exposure allowed us to observe the workings of a physical therapist in a hospital-based setting. The Philippine General Hospital, being a tertiary hospital, isn't able to offer much equipment, and each day physical therapists face such diverse sets of people. It loomed in me then that it takes far more than just talent to become a physical therapist --it takes dedication, passion, and commitment, a humanitarian character, patience, tolerance, ingenuity, joy. It takes a special set of eyes to see hope and chance in pain and disability, and a lot of heart to find no better recompense than in seeing a patient leave with something you gave, something that he or she did not once have.

It all sounds so cheesy, it seems, but as Sir Llonel had put it, "it's the cheese that makes PT’s tick".

This first clinical exposure did not just show me the roles and everyday workings of a physical therapist. It showed me the essence of physical therapy, and what physical therapists are made of. And suddenly, I knew -- I'm on the right track.

Trishia Luzarraga Undeniably, we Filipinos are less privileged than most countries. Yet we do not let this hinder our way of life. It seems part of the Filipino’s nature to do everything with a smile. It amazes me how we can be such happy people when everything around us is of scarcity. But I guess here lies the beauty of being Pinoy. And this particular nature of Filipinos was reflected in our exposure at the Philippine General Hospital (PGH).

Being one of the largest government-administered hospital in the Philippines, PGH is expected to cater the needs of the Filipino people, especially the underprivileged. Though the hospital lacks advancement in technologies and facilities, it still manages to serve the nation with great competence. This is done the Filipino way –making the most of what they have. I was astonished by the ingenuity of the PT’s in PGH. This shows absolute dedication.

Rehabilitative professionals work for the betterment of the lives of the people. Doing this with lack of facilities is difficult, but not impossible. It just requires dedication, passion, and love for the people you serve.

One thing I realized is that by pursuing this profession, I will have the opportunity to affect lives in ways beyond description. I will be able to give them something that they lack, and make them feel complete. And through this I will forever be part of them. This thought is overwhelming.  Hopefully someday I will be a person capable of doing such great things.

Having so little yet serving so much –this has to be the most fulfilling of all tasks. Maybe this is the reason why health care professionals choose to work in PGH. And the reason why we, Filipinos, cannot take the smile off our faces even in the hardest of times.


Patrick Manlapaz I grew up in scarcity, shortage, in lack. Every day I wondered how I would survive. I worried about my family’s poverty, and sometimes played the game of make believe just to sneak out of the unfortunate reality. But this did not stop me from fulfilling what I wanted. I did not let scarcity ruin the quality of life I hope to enjoy. I did not let the shortage and the lack dismantle my being and tear my pursuits apart.

Having been brought up this way, my heart has drawn me to avenues where I can serve. I joined organizations and causes that cater to the needs of underprivileged people as a volunteer. I actively participated not only in the local level but in the national level as well. I’ve been involved.

The exposure was another eye-opener. We witnessed physical therapists at the Phillipine General Hospital, a tertiary hospital, a hospital that is supposedly the seat of advanced technology and complete facilities, an institution that supposedly offers adequate and quality health service. However, this is not so. The hospital’s rehabilitation center is struggling to fully address the concerns of patients primarily because of incomplete facilities. PT’s then, utilize more than the facts about PT to be able to cope --patience, resourcefulness, dedication, sacrifice, and the heart to serve.

That is the essence of a true physical therapist. You don’t just do your job, you do it with passion and willingness. You don’t let scarcity, shortage, inadequacy, and lack let you down.

The struggles and hardships that PT’s encounter are no comparison to how they feel when they see their patients regain his or her ability to walk after being brought to the center in a wheelchair. That, according to Sir Jojo and Llonel is what keeps them going.

Carmela Santiago PGH may not have the best rehabilitation facility in the Philippines, however, it amazes me how in spite of this, the physcial therapists of PGH still give excellent physical therapy services to their patients. I believe that this shows us that a good physical therapist must be able to adapt to his or her workplace environment (good or bad) to give the patients the best service that he or she can give despite the different difficulties he or she may encounter. 

Handling an average of ten patients a day coupled with a limited number of equipment is no easy task, but to the physical therapists of PGH, this is a normal thing that they have to accomplish. Like what our interviewee said, working in a hospital setting such as that of PGH can be very difficult. They encounter some difficult patients, they sometimes have a hard time managing what equipment they have,  sometimes they lack the budget to replace old equipment and sometimes they also have a hard time working with the administration --- these things make me wonder why they don’t transfer to another hospital. The answer, they said, is in the rewarding experience they get when they see their patients get well and when they see that in some way, they have improved their patients’ quality of life.

In the end I realized, all workplaces --- be it a private hospital or a government hospital like PGH --- have their own advantages and disadvantages but a physical therapist must learn to cope up with these things. Cheesy as it may sound, I think that what I must consider above all in choosing where I would like to work someday is where I will be happiest to serve as a physical therapist.

15 comments:

  1. It's a pity that PGH doesn't have facilities and equipments that they should have had. You can't blame them anyway because they only act based on their available resources and I guess based on your post, it's not much. It bugs me why there's stereotyping between private and government sectors. It's like government sectors SHOULD be a lot less complete in terms of facilities and equipment as opposed to private ones. Can there ever be a government facility that outranks other facilities?(well, there CAN be but I've never seen one so far).. Oh well, thank GOD that people in the PGH are talented, sharp, and dedicated. It's thanks to them that PGH continues to be a competent hospital.

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    1. Positive site, where did u come up with the information on this posting? I'm pleased I discovered it though, ill be checking back soon to find out what additional posts you include. Preferred Rehab

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  2. One thing that is expected when you hear about PGH, is it's scarcity on different necessity. But the thing is, atleast somehow, they are still able to extend help and service to those who are need, maybe not all of those in need, but atleast, there are some. This should be a lesson not just for PTs but as well as to other health care professional, that our responsibilities doesn't close on performing our "defined" tasks. We should also extend our tasks in improving and maintaining the facilities in which we practice, and in which different descipline also practice. And as said by Carmela Santiago, it may not be the best setting in which we could practice, but as long as there is the "drive" of the health care professionals to help, provide and extend help, setting would not matter a lot. It's great that this group is able to see the positive side of PGH, and at this early, they have been exposed to a setting that may lack several things, but can still be relied at times. Good work!

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  3. Passion and dedication to PT profession are the main components one must acquire in order to provide a more appreciable outcome of health care service. Working in a government hospital setting, like PGH, involves scarcity in terms of equipment and health care personnel. Having these issues may affect the quality of health services the patients are supposed to get. Hence, different aspects must be improved or alternatives be developed in order to maintain competency in terms of quality service. Resourcefulness and creativity are the best adaptive characteristics a physical therapist must develop in order to cope with these situations.

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  4. Dianne Josephine Q. DuqueSeptember 28, 2009 at 7:12 AM

    I really wanted to observe at a hospital-based setting, specifically, PGH, because I know for a fact that PGH houses people from different walks of life. And it would just be so inspiring to see how my future occupation would function at this type of setting, to be able to see how a PT would provide quality service and genuine care despite the lack of proper working equipments and facilities. And as observed by the group, Physical Therapists at PGH were able to do their thing. And it really amazes me on how they were able to do it despite having all those limitations. It just really makes you think that they must really love what hey are doing, that these people, not just the Physical Therapists at PGH, really have the heart to give more than what they have just to cater the needs of these patients. And I think that, that is the most important thing in any profession, having the heart for it.

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  5. Jan Christine R. CrisostomoSeptember 29, 2009 at 10:42 AM

    Though PGH may not have state of the art facilities, I would really want to work there for two reasons. First, this kind of setting wherein the best and up-to-date facilities and equipment are not yet available, would bring out the best physical therapists. Working in this environment would let others know that the PT is really competent and effective in performing his/her roles and responsibilities. Second, it is the perfect setting where a PT can be inspired to be the best in his/her field. Since PGH caters to all persons with different financial status, the PT has the opportunity to exhibit all the values and characteristics that is expected of him/her. Examples of these values are patience, understanding, competence, etc.

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  6. I was already expecting PTs in PGH to be well-rounded and competent but according to what I have read above, they are more than that. I was surprised to know that they handle 10 patients a day-- an overwhelming number of people with specific needs, distinct personalities, and respective differences. In some oblivious way, I see them as heroes. They do not have super powers, yes, but they are creative and resourceful, understanding and willing, and they serve people with all their heart.

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  7. I think that the setting inside the PGH is one of the perfect settings for PTs to practice their profession because PGH will develop their competence and skills. PGH doesn't have enough facilities and equipment but I think it will not be a hindrance for a really good PT to handle his/her patients. A patient can still be healed or treated by just relying and trusting the skills of the PT. The lack of equipments will help the PT develop his/her skills by thinking or reasearching or developing new methods or techniques.

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  8. John Marlon B. LintanSeptember 30, 2009 at 9:33 PM

    The PGH may not be a very rich hospital in terms of facilities and equipment as compared to other huge hospitals out there, but I think, the quality of services provided by the health care professionals in this hospital to the patients is never questionable. I am so proud of our fellow students here in the PT profession because despite of the facility shortage and other equipment problems they are experiencing in PGH, they were still able to help and be resourceful enough to address the needs of the patients here at PGH. Yes, they deserve our salutes and they do deserve a credit for that. For me, what they are doing are simple acts of heroism. I don't know how they do that but I guess those interns are really into what they are doing which gives them that incredible passion to serve other people. I am looking forward to be one of them someday.

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  9. Joshua Joel C. ManoharanSeptember 30, 2009 at 11:31 PM

    It is unquestionable how PTs would develop in PGH. Imagine the pressure of delivering good quality services with limited equipment. PTs in PGH can do magic then. :)

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  10. Brianne Jane J. CastilloOctober 1, 2009 at 2:48 AM

    I think that being a PT student in University of the Philippines, we will be exposed to working in a hospital setting maybe during our internship. Even though we will not choose to work in this setting in the future, it will be the first place that we can practice the skills that we have learned. It will shape us to become good physical therapist in the future. One of the most important thing that we can learn in this setting is learning the proper attitude that we would need in dealing with patients. Because in PGH, we will be able to meet and handle patients coming from different places.

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  11. When I hear about PGH, I can only imagine a lot of negative things than positive ones. Just a sharing.. I had a volunteer work last summer at PGH ER and it was filled of sad stories. We all know that it's under the government therefore it lacks resources. It really does. I feel pity for the patients inside PGH because of the hospital setting and the big ratio of patients compared to the medical professionals. The government should really give much attention to the hospital needs because a lot of people relies to those services and its their lives at stake.

    PTs are really important inside hospitals, especially in PGH, because a lot of patients need rehabilitation that can be treated by PTs.

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  12. "You don’t just do your job, you do it with passion and willingness. You don’t let scarcity, shortage, inadequacy, and lack let you down." - Patrick Manlapaz

    Things of lack, sometimes, really make us think of whether or not we should go and fight. But this is not the case of the PT I pictured in this blog. He seems to me a "go-person", not letting "scarcity, shortage, inadequacy, and lack" deter him from what he works for.

    Good reflection, Pat. Thumbs up! :D

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  13. Jessica Christine C. MoralesOctober 5, 2009 at 3:42 AM

    "This just show that the lack of some things cannot hinder people from helping."

    I am aware that the PGH lacks in terms of facilities and equipment, yet therapists there fosters good patient care. This means that scarcity is not a hindrance but a measure of the skill and knowledge of a physical therapist.

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  14. As the largest hospital in the Philippines, PGH lacks medical devices and technology. Can patients recover with only the perfect service of a physical therapist?

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